FAQ

🍬 Frequently Asked Questions
Got questions? We've got candy-coated answers!

Where are you located?
 You can find us in historic downtown Gainesville, TX at 109 North Commerce Street. Come on in! We’ve got 2,500+ pounds of candy waiting for you.

Can I shop online?
Absolutely! We ship candy magic straight to your door anywhere in the U.S. Browse our best sellers, seasonal sweets, and signature snacks right here on our site. 

Do you offer private parties or candy cart rentals?
Yes and yes! Whether it’s a birthday bash, baby shower, or just a reason to celebrate, we’ve got you. Our private parties are packed with sweet fun, and our candy cart brings the magic wherever you are.

What kind of classes or camps do you offer?
From candy slime to chocolate-dipped everything, our candy camps and classes are full of hands-on fun for kids (and the young at heart). Check our calendar for upcoming events!

How do your fundraisers work?
We partner with schools, sports teams, and nonprofits to raise money the fun (and tasty) way—through our Madd Pops popcorn and candy collections. Minimums apply, but the smiles are unlimited. Start your fundraiser here ➡️ [Start Fundraising]

Do you offer allergy-friendly or sugar-free options?
We do carry a small selection of sugar-free and allergy-aware treats. That said, our store processes a lot of candy that may contain nuts, dairy, soy, or gluten—so please shop with caution and always ask if you're unsure.

Why isn’t my favorite available in your store?
Due to the nature of being a small store, we cannot stock as many products as we would like. That being said, if your favorite treat isn’t on our website feel free to contact us. We value your opinion and would love to hear from you! 

What is your return policy?
Due to the nature of our products (and health safety rules), all sales are final. But if something’s wrong with your order, let us know. We want to make it right!

How can I contact you?
📧 Email us at kaysonscandycompany@gmail.com
📞 Call us at (940) 668-8185
Or just stop in and say hi—smiles are free and we always have samples. 😋